1 Bat Help Center — Answers to All Your Questions

Whether it's your account, payments, betting rules, or the app — find clear, straightforward guides on this page.

What would you like to know? Type below.

Popular: Deposit Methods  ·  Withdrawals  ·  Bonuses  ·  Live Betting  ·  App Install

Select a Help Topic

Select the type of issue from the categories below

Payment

Deposits & Withdrawals

Account

Profile, Login & Verification

Betting

Rules, Odds & In-Play

Bonus

Offers, Promos & Vouchers

App

Installation, Updates & Errors

Security

Password & Privacy

1 bat

Payment Guide for bKash, Nagad & Rocket

Making deposits and withdrawals at 1 Bat is a straightforward process. Here's a step-by-step breakdown.

How to Make a Deposit
1
Log in to Your Account

Open the 1 Bat website or app and log in with your username and password.

2
Click the "Deposit" button

You'll find the "Deposit" option at the top right of the home page or in the account menu.

3
Select Payment Method

Choose whichever works best for you — bKash, Nagad, or Rocket.

4
Enter the Amount and Confirm

Minimum deposit starts from ৳100. Confirm your transaction with an OTP.

5
Balance will be credited instantly

After a successful payment, funds will appear in your 1 Bat wallet within 30 seconds.

Your account must be verified before you can make a withdrawal. Withdrawals are generally available from ৳500 and the process takes an average of 3–5 minutes.

Supported Payment Channels
Method Minimum Processing Time Charge
bKash ৳100 Instant Free
Nagad ৳100 Instant Free
Rocket ৳200 1–3 minutes Free
Bank Transfer ৳500 15–30 minutes Free
1 bat

What You Need to Know Before You Start Betting

It's completely normal to feel a little unsure when placing your first bet on 1 bat — especially if you've never bet online before. But once you get the hang of it, the whole process is pretty straightforward. In this section, we'll walk you through a few key things to know.

Betting is about more than just predicting match outcomes. At 1 Bat, you can bet on a wide range of markets — total runs in a match, first wicket-taker, score at a specific over, and much more. Each market carries its own odds, which shift based on how the match is unfolding.

In live betting, odds shift by the second. A missed ball pushes them up; a six brings them down. That constant movement is exactly what makes live betting so exciting. That said, make your decision before placing a bet — rushing into a wager rarely works out well.

How Odds Are Calculated and How to Understand Your Potential Winnings
Live Betting vs Pre-Match Betting — Which Has the Edge?
Rules for Cancelling or Cashing Out a Bet
How Does an Accumulator Bet Work?
How to View Your Betting History and Transaction Details

Account & Profile Management

Your 1 Bat account is your digital identity. Keeping it secure and filling it in with accurate information is essential — incomplete or unverified details can cause issues with withdrawals during the KYC process.

Your name, phone number, and date of birth can only be changed with the help of the support team after they've been saved to your profile — so make sure you enter the correct details from the start. Your mobile number, however, can be updated on your own, though OTP verification will be required.

Enabling two-factor authentication (2FA) significantly increases your account security. Each time you log in, a one-time OTP is sent to your mobile. To turn it on, go to the "Security" section under Settings.

1 bat

1 bat App Installation & Usage Guide

The 1 Bat mobile app is available on both Android and iOS. Placing bets, following scores, and making payments through the app is faster and more convenient than using a browser.

Android Install
  1. Visit the 1 bat Website
  2. Tap the "Download APK" button
  3. Allow "Unknown Sources" permission in Settings
  4. Open the file to complete the installation
iOS Install
  1. Open the 1 bat website in Safari
  2. Tap the "Share" icon
  3. Select "Add to Home Screen"
  4. Find the app icon on your home screen

Keeping your app up to date is important — new versions typically include bug fixes and new features. On Android, use the "Check for Updates" button within the app. On iOS, simply refresh the Safari page to get the latest version.

Only install the app from 1 Bat's official website. Avoid using files downloaded from third-party sites.

1 bat

Learn About Bonuses & Promotions

A Simple Guide to How 1 Bat's Various Offers Work

Welcome Bonus

Get a 100% bonus on your first deposit — up to ৳5,000. A 5x betting turnover is required to release the bonus.

Reload Bonus

Get a 20% reload bonus every time you deposit on a weekly basis. The bonus must be used within 3 days of being credited to your Bonus Wallet.

Voucher Code

Voucher codes are sent out during special events. Enter the code at the time of deposit and the bonus will be added automatically.

Loyalty Points

Earn 1 point for every ৳100 wagered. 500 points = ৳50 bonus cash. Points expire after 30 days.

Referral Bonus

Refer a friend and earn 10% of their first deposit. You can find your referral link in your account settings.

Festive Offers

Special promos run during Eid, Pohela Boishakh, and Victory Day. Keep your notifications on so you never miss one.

Help Center FAQs

Answers to the Most Frequently Asked Questions

Alongside bKash, you can also deposit and withdraw at 1 Bat using Nagad and Rocket. Both bKash and Nagad support transactions from as low as ৳100, while Rocket has a minimum of ৳200. There are no extra charges on any of these methods, and deposits are instant. More payment gateways are planned for the future — follow 1 Bat's official support channels to stay updated.

Start by checking your phone's internet connection, then fully close the app and reopen it. If the problem persists, on Android go to Settings > Apps > 1 bat > Clear Cache, then download the latest APK from the website and reinstall. On iOS, access the website via Safari and refresh the page to load the latest version. If issues continue, reach out via live chat — our technical team will resolve it within 24 hours.

Get Direct Support

Still not finding a solution? Our team is here for you anytime.

Live Chat

The fastest way to get help. Average response time: 2 minutes. Chat in Bangla.

Active 24/7
Email Support

Email us for complex issues. We typically respond within 4–8 hours.

support@1bat.world
Full FAQ

Visit our FAQ page for detailed answers on all topics.

View FAQs →

Issue sorted? Start playing now.

Join 1 bat and enjoy the best betting experience in Bangladesh.

বাংলা